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Online Counseling


Introduction To Online Therapy

  • Wasatch Family Therapy’s online therapy allows you, the client, the flexibility, comfort and convenience of receiving quality therapy from your home or office through encrypted, secure video conferencing.
  • Our online counseling counseling option make it easier for under-served populations to receive quality services.
  • Online therapy delivers services to clients who may be unable to seek face-to-face mental health services due to location, travel limitations, physical limitations, and other circumstance.
  • You don’t have to know a lot about computers. All you need is a computer with a web camera and high-speed internet.
  • Online therapy is very safe and secure. Client confidentiality and privacy is of the upmost importance at Wasatch. We use a state of the art online counseling platform designed to protect the privacy of all clients and is HIPAA compliant.
  • Online therapy is not the same as face-to-face psychotherapy and is not an appropriate treatment for all clients. Clients are screened for the appropriateness of online interventions.
  • Online therapy directly addresses a major problem uncovered by the Surgeon General’s Report on Mental Health (1999) which stated that while one American in five has a diagnosable psychological problem, nearly two-thirds of them never seek treatment. Online therapy can potentially reach clients that would have otherwise not been seen.
  • For a great summary or online therapy research visit http://www.breakthrough.com/effectiveness

Sources: Ainsworth, M. (2004). Abcs of internet mental health services. Retrieved from http://www.metanoia.org/imhs/

Schedule your online counseling session
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Online Therapy FAQ’s

Q: When is online counseling not an appropriate fit?

A:  If your presenting problem is an emergency, if you feel suicidal, homicidal, or like you want to hurt yourself of someone else.

  • If you have any psychotic symptoms (hallucinations, delusions, thought disorganization).
  • If you need intense support, phone contact, hospitalization.
  •  If you are addicted to drugs or alcohol or if you have a psychiatric illness.
  • If you need a medical diagnosis or a prescription.

Q: What resources will I need to do online counseling?

A:  A computer with a video feature, the ability to connect to the internet and a quite, private space where you can meet with your therapist without interruption.

Q: Is online counseling secure?

A: Wasatch Family Therapy prioritizes the confidentiality of our clients and therapeutic services and uses a protected and encrypted platform that protects the privacy of all clients.

Q: How long are sessions?

A: Your sessions will be based on a clinical hour which is 45-50 minutes. You may schedule for as much time as you would like based on your therapists availability.

Q: Are the therapy fees more or less with online sessions?

A: All therapeutic services through Wasatch Family Therapy are the same, online and in person.

Schedule your online counseling session
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Is Online Counseling Right For You?

While online counseling can be helpful, it is not appropriate for everyone. The following requirements will help you determine if online counseling will be a good fit for you.

Clinical Requirements:

  • Are you experiencing thoughts of harming yourself or others?
  • Would you consider your presenting situation to be an immediate crisis?
  • Are you experiencing any psychotic symptoms? (i.e. hallucinations, delusions, thought disorganization)

If you answered “yes” to any of the questions above, then in-person psychotherapy is required. If you answered “no” to the above questions, then please continue and look over the technical requirements.

Technical Requirements:

  • Do you own a computer and web camera?
  • Do you have access to high speed internet? Cable or DSL with minimum download speed of 3Mbps and minimum upload speed of 384Kbps.
  • Do you have or are you willing to download Adobe Flash Player on your computer?
  • Do you have a private space in your home or office where you would be able to participate in your therapy sessions?
  • Do you live in the state of Utah?

If you answered “yes” to all of the technical requirements above then online counseling may be a good fit for you! Learn more about our online counselor Melanie Davis, APC.

Schedule your online counseling session

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